About Andrew
I value every customer, genuinely enjoy bringing positivity to each discussion, and always give to the best of my ability! That begins and ends with straightforwardness and transparency, which you count on me to deliver. Seeing you drive away safely and smiling is what I aim to do! Years ago, I played football and wrestled. I’m more of a sports fan these days, with the Kansas City Chiefs and Nebraska Cornhuskers being my top teams. My current hobbies include spending time with my family, cooking, technology, and traveling. My favorite destinations are Wine Country in California, Clearwater, Florida, and the Ozarks in Missouri and Arkansas. Please stop by the dealership and ask for me, Andrew Haile. To the best of my ability, I will prioritize your servicing process so your wishes are always at the top of the discussion!
Customer rating
4.9 / 5 based on 428 ratings (286 written reviews)
Recent reviews
Great to work with kept me updated on my car worked with me great communication
— Tyler P. ,
He provided valuable information by telephone when our 2020 BMW X3M would not shift out of park while in a parking lot. After a period of time it did shift properly, and we were able to drive it to ONYX service. Andrew followed up with us as we waited for a ride home. His a valuable professional for your team. I also have similar compliment regarding Dane Gengler, with whom I worked with previously, and who discussed AGM batteries with me as I as was paying for the PARK issue fix a few days later. Finally, I've been a car guy since grade school and worked on many of my cars, so I really appreciated the technician videos, which have been thorough with physical evidence of problem when possible. Plus, these videos should be appreciated by all Service customers to ease their minds when presented with the need for a repair. I give my permission to use my comments on Dane's Adviserly profile, too. Jim Duff
— James D. ,
He’s the best!
— Darcy B. ,
Great experience. Quick service in and out. Andrew explained everything to me and my options. Appreciate his expertise and would definitely return to this location. Andrew ensured I got extra details on my specific warranty information which was extremely helpful.
— Laura M. ,
Andrew took great care of wife when she brought her care in. I always appreciate the video walk arounds.
— Brian C. ,
I accidentally showed up for my appointment on the wrong day … with a serious flat tire on top of it. Despite having no advance notice and a full schedule, Andrew found a way to fit me in and get the repair taken care of. I really appreciated his flexibility and willingness to make it work!
— Sarah Y. ,
Great.
— Thomas L. ,
Great! He was super helpful and friendly.
— Toni H. ,
Great! Andrew is always professsional, knowledgeable and accommodating.
— Karen P. ,
Andrew consistently shows professionalism and courtesy every time I bring my car in for service or specific attention! Andrew is aware of how I take care of my vehicle, and he shows great respect for what my car means to me. He is an excellent representative for BMW of Omaha.
— Coral W. ,