Dane Gengler here, and I bring ten years of automotive experience to the team. My family is all currently employed or retired from the automotive sector in positions such as Accounting Manager, Shop Foreman, General Manager, and Benefits Specialist. I have been an automotive enthusiast for over 20 years with backgrounds in German, Japanese, Korean, and American-based manufacturers. At work, guests can always look to me for an excellent customer service experience, along with a conversation about cars, motorcycles, and sports. That's due to my easygoing personality and love for helping others. When explaining products, I'm known for a unique explanation method that ensures all automotive jargon is easy to understand!
5.0 / 5 based on 454 ratings (301 written reviews)
Outstanding !!
— Albert W. ,
Super thorough and wonderful to work with! Kept us updated the whole time our Mini Cooper Countryman was in the shop. 10/10 service, will definitely work with Onyx again for anything our Mini needs!
— Sabrina B. ,
Very knowledgeable & helpful, went through the service process very quickly & easily
— Rivaldo R. ,
It was a very good experience with Dane. He was very professional and friendly. I would highly recommend him. 🌞
— Gina E. ,
Dane was fine. There was an issue with the price jumping $150 from the original quote. But he did explain it.
— Edward H. ,
Very good. He was good at keeping me informed of status on everything.
— Roger H. ,
Great
— Walter D. ,
Dane is the best! He is always super helpful and very easy to talk to. He explains everything well & gives thorough answers to any question I have. He stays in regular contact during my service appts., so I always know what's happening with my Mini, & every time before I leave, thinks to ask if there is anything else he can do to make my visit better. He makes me feel valued and heard as a Mini owner/customer.
— Rhonda P. ,
Dane was great. Gave me multiple options, helped me find the best choice for my vehicle.
— Brian O. ,
Dane went out of his way to ensure my car was serviced correctly. His professional and friendly demeanor was appreciated and I felt he really cared about the sevice team getting it right! Thank you, Dane!
— Jody V. ,