Dane Gengler here, and I bring ten years of automotive experience to the team. My family is all currently employed or retired from the automotive sector in positions such as Accounting Manager, Shop Foreman, General Manager, and Benefits Specialist. I have been an automotive enthusiast for over 20 years with backgrounds in German, Japanese, Korean, and American-based manufacturers. At work, guests can always look to me for an excellent customer service experience, along with a conversation about cars, motorcycles, and sports. That's due to my easygoing personality and love for helping others. When explaining products, I'm known for a unique explanation method that ensures all automotive jargon is easy to understand!
5.0 / 5 based on 527 ratings (347 written reviews)
Dane handled my issue very well. He communicated with me regularly and in a timely manner and kept me updated on the progress. I would work with him again if needed.
— Swarit A. ,
It was great! He was very friendly, helpful and kept me informed all through the repair process.
— Anne H. ,
Great
— Richard J. ,
Great
— James M. ,
Dane is a consummate professional. Kept me informed every step of the way.
— Joseph W. ,
Great customer service & professional, Dane was able to get to the root of my issue and obtain the parts needed to complete the repair.
— Paul K. ,
Great
— Lynnette M. ,
Excellent
— Amandeep D. ,
Dane was very kind and helpful. He kept me up to date on my vehicle with everything they were doing. He answered any questions I had and made my whole 1st BMW experience a great one. I highly recommend him for any of your BMW service needs. Thanks again and I’m sure I will be back for a service again sometime.
— Chris S. ,
Dane was very friendly. He explained what was happening with my car and what was needed. He kept me informed. And everything went just as I was told and expected. It was a very good experience.
— Anne H. ,